Client is a leading holistic lifestyle coach and expert in integrative medicine in India. He is known for his simple and natural approach to wellness, which is grounded in the belief that nature holds the answers to many of our health questions. Client's unique perspective and ability to trendsettingly reinvent how we view fitness and nutrition sets him apart in the field. Client is highly respected for his expertise and dedication to helping individuals achieve optimal health and wellbeing.
The Client and his team had been using Excel to manage their business, but this manual system had proven to be time-consuming and inefficient. They did not have implemented any automated systems to streamline their work and manage day-to-day activities, which led to inefficiencies and a lack of visibility into the overall performance of their business. In addition, the team was struggling for CRM which had a negative impact on their growth and success.
The team had not implemented automated systems to streamline their work and manage day-to-day activities, leading to inefficiencies and a lack of visibility into the overall performance of the business
The team had to struggle to manage customer chat history on WhatsApp, made it difficult to track conversations and respond to customer inquiries in a timely manner.
The team was unable to create custom reports that provide a comprehensive view of their ecosystem, limiting their ability to make informed business decisions.
The team's reliance on manual systems such as Excel had likely caused their business to fall behind in terms of digital adoption and the latest technology trends, which had a negative impact on their growth and success.
To address the challenges faced by his team, the Client has implemented several solutions. First, he has invested in automated systems to streamline their work and manage day-to-day activities, reducing inefficiencies and increasing visibility into the overall performance of their business. He has also implemented a customer relationship management (CRM) platform to better track customer conversations and inquiries on WhatsApp, and to create custom reports that provide a comprehensive view of their ecosystem. By adopting these new technologies and approaches, the Client has been able to bring his business up to speed with the latest digital trends and technologies, helping to drive growth and success.
To better track customer conversations and inquiries on WhatsApp, and to create custom reports, the Client has implemented a CRM platform to support these activities.
To streamline their work and improve efficiency, the Client has implemented automated systems to manage day-to-day activities and increase visibility into the overall performance of their business.
In order to bring their business up to speed with the latest digital trends and technologies, the Client has made investments in these areas, helping to drive growth and success.
The adoption of this CRM platform has likely had a positive impact on the team's ability to manage customer relationships and respond to inquiries in a timely and effective manner.
The systems have been developed using the latest technologies, including Laravel and Vue, to ensure fast and efficient performance.
The team has optimized queries and responses to improve system performance, only returning the necessary information to reduce load times.
The team has implemented the Mesibo real-time SDK to facilitate communication between team members and customers..
Customers can access their health progress and activity, as well as download food plans, through Android and iOS mobile applications.
Customers' health progress and activity is monitored by assigned health nutritionists, who provide guidance and support.
In addition to the client’s core offerings, our solution provided additional services such as gift wrapping and personalized messages.The systems are designed with a user-friendly and elegant interface, making them easy for staff to use.